South West/remote working (long term remote is fine)

Up to £45k


We’re recruiting for an skilled Social Media Account Director who’s keen to establish themselves at this brilliant award-winning digital marketing agency in Cardiff.  You’ll need to be a social media whizz, as well as having a brilliant digital/marketing agency background.

This is an environment where you can really make your mark and grow your career.

Day to day

You will be responsible for managing the client services team and all the associated people management, mentoring, development and career progression as well as overseeing the

day-to-day activities of the agency client’s social media accounts and strategy.

The role is incredibly varied and requires a strong understanding of social media across both organic and paid channels. Being the face of the agency and so the ability to communicate effectively and in an engaging way is a must.

With clients from all over the UK, across a range of industries including professional sport, e-commerce, hospitality and events, you’ll be a natural multi-tasker with exceptional communications skills.

Typical duties

  • Ensure clients’ projects are looked after effectively
  • Oversee a range of varied accounts
  • Enjoy lots of comms with your clients and your team— whether it’s updating them on the amazing results generated, taking them for a coffee and catching up about their lives or chasing them up because we’ve been asking for the same piece of content for weeks!
  • Gain a thorough understanding of the client’s business and major trends shaping their market/s
  • Work across various platforms such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, YouTube & TikTok
  • Deliver varying work from campaign planning & strategy, summarise data and results, write reports, copywriting, engagement —both proactive and reactive, scheduling, basic social advertising, keeping on top of social trends & platforms, build landing pages, blog writing, influencer campaigns etc!

About you

  • At least 4 years of experience in social media/marketing, ideally within an agency environment.
  • Experience & knowledge working across a mix of social channels
  • Experience in strategy planning, writing creative briefs, briefing the creative team
  • Excellent written skills—you can write concisely, have copywriting experience & can spot a typo a mile off
  • A confident communicator—you’ll need to be super comfortable picking up the phone on an ad hoc basis, leading weekly calls, and monthly meetings with your clients
  • You approach tasks wholeheartedly and with an enthusiastic manner
  • You’re the kind of person who is always looking for & learning from new information & experiences

GREAT to have but not essential:

  • Basic knowledge of Adobe Platforms (Illustrator, InDesign, Photoshop)
  • Understanding of Facebook Ads Manager and Facebook Business Manager
  • Experience of working on multiple accounts in an agency environment is preferred
  • An understanding of Asana would be hugely beneficial

Next Steps:

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